وظائف اداريه/وظائف/كل الحراج/سياحة وفندقة

Hotel Operations Front Office Guest Services Management

Madinah
Updated 14 hr. ago
M
Ad Type: Looking for a job Experience Level: Internship Contract Type: Full-time Qualification: Bachelor Receptionist, Management, and Operations of Hotels & Serviced Apartments – Practical Experience Peace, mercy, and blessings of God be upon you, I am seeking a suitable job opportunity in a hotel or serviced apartments in the field of reception, management, and operations, based on practical experience in the hospitality, hotel, and serviced apartment sector, with the ability to professionally handle various operational and customer needs. My key experiences and skills: • Professional reception, check-in, and check-out of guests. • Managing and following up on reservations through Booking.com, Agoda, Expedia, and other booking platforms. • Opening and closing rooms, monitoring availability and rates, and continuously updating unit information. • Monitoring rates and occupancy, working to improve revenue and bookings. • Sophisticated interaction with guests and resolving feedback and issues to achieve the highest possible level of satisfaction. • Monitoring cleanliness and quality of room preparation, and supervising furnishings and supplies. • Following up on guest needs and coordinating with cleaning and maintenance teams to ensure unit readiness. • Focusing on the customer experience, improving ratings, and maintaining the establishment's good reputation. • Handling inquiries and reservations received via phone, WhatsApp, and online platforms. • Ability to withstand work pressure, manage multiple tasks, and maintain service quality. What I am looking for: A hotel, serviced apartments, or hospitality establishment where I can utilize my experience and skills in reception, operations, management, and guest services, and be a real asset to the establishment, with a stable work environment and an opportunity for development and responsibility. I am looking for a job where I can find myself, and through which I can offer my experience, honesty, and commitment to the success of the place and the satisfaction of the guests. And my success is only from God, in Him I trust and to Him I return. 🤲 May God bless and grant peace and blessings upon our master Muhammad and his family and all his companions. 🌹 📱 Contact: Call or WhatsApp via the contact button in the ad. If there is no response, please leave a message on WhatsApp, and I will get back to you as soon as possible, as I may be during working hours or during operational pressure. May God grant everyone goodness, lawful sustenance, and success. 🌹