HP The laptop is considered unused, it has no scratches or damage, and no parts have been replaced. The screen has a touch feature. The device was running Windows 8 and I upgraded it to Windows 10. The device freezes, it might need a hard drive replacement or RAM upgrade. The device comes without a charger but includes its bag. Device specifications: :Processor: AMD A4-1200 APU with Radeon(TM) HD Graphics (2 CPUs). ~1.0GHz RAM: 2 GB Hard disk: 500 GB HDD Selling to the highest bidder. Brand: HP Screen Size: 11 inches Operating System: Windows