Operations and Development Manager and Barista Trainer, specializing in the development of specialized or commercial cafes, with nearly 9 years of experience in establishing cafes from scratch to opening. I train new staff on the menu of drinks, desserts, service, and quality. I develop cafes, solve their problems, and create plans to increase sales, making all types of drinks, specialty coffee, commercial coffee, and fresh desserts. My goal is to elevate cafes to a very high level of service and quality, engineer menus, update and develop them, and hand over the shop or kiosks ready for operation.