Specialized in electronic systems and computer engineering, with strong practical experience in IT support, computer systems, and networks. I have skills in diagnosing and troubleshooting hardware and software issues, user support, system operation, and data management. I am proficient in using Microsoft Office programs, operating systems, network fundamentals, and digital tools. I also have experience in call center environments and direct customer interaction, with the ability to efficiently resolve technical issues while maintaining a high level of service quality. I am distinguished by strong problem-solving, communication, and time management skills, and I have the ability to work effectively within technical teams and in fast-paced environments.