Experienced IT Support Specialist with 11 years of professional experience in hospitals and corporate environments in Riyadh, Saudi Arabia. Strong expertise in end user support, troubleshooting hardware and software issues, Windows operating systems, Active Directory user management, email configuration, printer setup, network connectivity issues, and IT infrastructure support. Experienced in handling high pressure environments such as healthcare facilities, ensuring systems run smoothly with minimal downtime. Skilled in providing onsite and remote support, system installation, upgrades, data backup, and IT asset management. Currently based in Riyadh and available to join immediately. Seeking IT Support Specialist or IT Helpdesk position in a reputable organization.