Sony is very new, it doesn't complain about anything. I swear I bought the headset for 220 before they increased the discount and it became 165. It comes with three controllers, a new hard drive, and the original Sony cable. I've had it for years and it hasn't broken. If the PlayStation has a defect, return the PlayStation and I'll give you your full money back. The PlayStation bag is very spacious, suitable for a laptop and for travel. I can also sell you the PlayStation alone without anything for 500.