For the sake of honesty, the Sony is new, I might have used it only 3 to 5 times. Accessories: FIFA 25 disc Grand Theft Auto One controller only 1 TB, white color, almost new Its box is not included. The warranty card is not included, but honestly, I've had it for 10 months and only used it 3 to 5 times. For contact (phone number appears when you press the contact button)