I am looking for a job opportunity in the field of hotel or serviced apartment management and operation, as a hotel supervisor or receptionist. I have practical experience and full knowledge of operational and management tasks.
Name: Hisham Ali Al-Sharif
Age: 27 years
Residency: Valid, transferable
Qualification: Bachelor of Laws from Egypt, equivalent to a Bachelor of Law in the Kingdom
Experiences:
1- Receptionist at Al-Mutab Hotel Chain in Riyadh
2- Receptionist at Bayan Majalis Hotel, Riyadh
3- Supervisor and Manager at Bayan Majalis Hotel, Al-Yarmouk - Riyadh
Skills and Experiences:
First: Receptionist
1- Working on the "Nazeel" system for professional reservation management
2- Handling reservations from Booking.com and online platforms
3- Welcoming guests and completing check-in/check-out procedures
4- Managing reservations, modifications, and cancellations
5- Responding to inquiries and professionally resolving guest issues
6- Coordinating with the housekeeping and maintenance department to ensure room readiness
7- Preparing daily reports and managing the cashier
Second: Hotel Supervisor
1- Full supervision of hotel or serviced apartment operations
2- Ability to manage the hotel independently
3- Monitoring employee performance and organizing work schedules
4- Monitoring service quality and ensuring guest satisfaction
5- Managing reservations and occupancy rates
6- Daily and weekly inventory of revenues
7- Organized and documented handover of financial responsibilities to the employer
8- Monitoring and organizing operational expenses
9- Resolving emergency issues and making appropriate decisions
Additional Skills:
• Proficiency in general computer use
• Professional work on Microsoft Word and Excel, preparing reports and tables
• Dealing with government platforms in the Kingdom of Saudi Arabia:
1- Najiz Legal Platform
2- Absher Business Platform
3- Qowee Platform
4- Tourism Platform