Amr Khaled
Professional Barista and Customer Service Representative
Riyadh, Saudi Arabia
Professional Summary
Barista with over 4 years of experience in the specialty coffee and beverages sector. I possess a high skill in preparing a wide menu of summer and winter drinks (cold and hot) with precise quality standards. I am distinguished by the ability to integrate operational experience with technical skills in managing POS systems and basic equipment maintenance, with full commitment to the highest standards of cleanliness and rapid learning.
Work Experience
Barista (Specialty Coffee & Beverages) | 2020 – Present
Preparing and making all types of specialty coffee (Espresso-based & Manual Brew).
Managing the beverage station and innovating in unique seasonal juice and drink blends.
Providing excellent customer service and handling orders with high efficiency during peak hours.
Maintaining a clean and organized work environment according to international health standards.
Preparation Specialist (Hospitality Department) * Expert in preparing and setting up shisha with various flavors and special blends.
Ensuring the quality of flavors and presenting them in a way that meets customer expectations.
Skills and Abilities
Technical Skills:
Proficiency in handling POS systems and electronic payment machines.
Familiarity with computer systems and dealing with minor technical equipment malfunctions.
Extensive knowledge of coffee machines and dialing-in methods.
Soft Skills:
Quick-wittedness and fast learning of new tasks.
Effective communication skills and the ability to build good relationships with regular customers.
High accuracy and attention to detail (especially in cleanliness).
Languages
Arabic (Native Language)