I've had the Cameo machine for a year. I bought it for 950. I practiced with it about 4 times and then put it back in its box. I haven't touched it in about six months. It's new and has nothing wrong with it. It comes with a new electrostatic mat. I used it the first time and didn't know how to use it. The blade reached the mat, but it works. I bought it for 500. I want 700 for the machine and 200 for the mat.