Operations and Development Manager | Professional Barista Trainer Specializing in the development of specialty coffee shops with over 9 years of experience in establishing, operating, and improving the efficiency of cafés. 🔹 Establishing and opening cafés from scratch to full operation 🔹 Training and qualifying work teams on the menu, service, and quality standards 🔹 Developing operational performance and professionally solving operational problems 🔹 Preparing effective plans to increase sales and improve customer experience 🔹 Menu preparation and development (Menu Engineering) 🔹 Professional preparation of specialty and commercial coffee, beverages, and desserts 🔹 Raising the level of service and quality to reach the highest market standards Project handover ready for operation (Turnkey Operation) From idea to full operation — a café or kiosk ready to operate with the highest efficiency.