Area Manager 📍 Riyadh 📞 ( Phone number appears when clicking the contact button ) 📧 m11mohsaad@gmail.com Professional Summary An Area Manager with over 5 years of practical experience in managing and operating coffee shop chains, supervising branches and teams, and improving operational performance and service quality. I possess strong experience in managing daily operations, employee development, sales growth, quality control, and enhancing customer experience to achieve the establishment's operational and financial goals. I am proficient in using POS and operational systems like Foodics and Mahatta, with the ability to manage inventory, analyze operational performance, and efficiently implement quality and food safety standards. Work Experience Area Manager / Coffee Shop Operations Manager Muthmera Riyadh – Fauchè Cafe – Leading Work – Drive Cafe 📍 Riyadh Present Tasks and Responsibilities: * Supervising the operation of multiple branches and monitoring daily workflow. * Managing and directing teams and improving operational performance efficiency. * Monitoring beverage quality and customer service. * Training employees on preparation standards and customer service. * Monitoring inventory and orders and coordinating with suppliers. * Preparing operational schedules and organizing work hours. * Monitoring sales and working to increase revenue and achieve goals. * Implementing hygiene and food safety standards within branches. * Monitoring operational reports and analyzing performance periodically. * Managing operational and POS systems like Foodics and Mahatta. * Resolving operational issues and making appropriate decisions quickly and efficiently. Skills * Coffee shop chain management and operation * Branch and team management * Employee development and motivation * Sales management and performance improvement * Professional customer service * Inventory and order management * Using Foodics and Mahatta systems * Preparing operational reports * Problem-solving and decision-making * Working under pressure * Leadership and organizational skills * Using Microsoft Office Languages * Arabic: Excellent * English: Very Good Professional Development * Developing leadership and operational management skills * Enhancing customer experience and improving service quality * Following the latest trends in the coffee and beverage sector * Developing operational strategies and increasing sales * Strengthening quality and food safety standards Career Objective I seek to develop operational processes, improve branch efficiency, and achieve the highest levels of quality and service, through effective team leadership, enhancing customer experience, and contributing to brand growth and the achievement of its operational and sales objectives.