Miqdad Abdulhafiz Network and technical support engineer with practical experience in network management, infrastructure, and technical problem-solving, with good knowledge of Cisco CCNA, LAN/WAN, TCP/IP, and IP Telephony. I have experience in technical support, system and hardware maintenance, and providing technical solutions, in addition to working in engineering environments and mining companies. I am characterized by fast learning, ability to work under pressure, and professional interaction with users and efficient resolution of technical problems.