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InvestmentReady Project AI Help Desk Ticketing System

Peace, mercy, and blessings of God be upon you, For sale: a complete and ready-to-deploy tech project and platform: **Enterprise AI Help Desk Platform for Ticketing and Technical Support.** The system is programmed with the latest technologies in a production-style manner, designed to serve companies or be sold as a SaaS to entities wishing to automate technical support and automatically classify issues using artificial intelligence to save time and effort. Technologies Used in the Project (Tech Stack): Programming Language: Python - Fast and stable performance. Interface: Streamlit - Modern, lightweight, and smooth browsing interface. Database: SQLite - Fast and organized for storing ticket and user data. Artificial Intelligence: Direct and professional integration with OpenAI API. Cloud Hosting: Deployed and ready for operation on the cloud (Cloud Deployment via Render). ✨ Key Features and Characteristics of the System: 1. 🔐 User and Permissions Management: Integrated login system differentiating between employee, client, and manager (User Authentication & Role Management). 2. 🤖 Automatic Smart Classification: Instantly and automatically classifies technical support tickets using AI based on the problem description. 3. Severity Level Determination: The system detects the importance and severity of the issue (Severity Detection) for prioritization. 4. 🔄 Ticket Lifecycle Management: Tracks the ticket from opening, through comments, and status changes (new, in progress, closed). 5. 📊 Comprehensive Admin Dashboard: A dashboard for the manager displaying accurate statistics and graphs on technical support performance. 6. 📈 Report Export: Ability to export ticket and performance reports in Excel format (Excel Export) with the click of a button. 💼 What's Included in the Sale? * Full, clean, and modifiable Source Code. * Configured Database. * Assistance in transferring the hosting entirely to the buyer's account, explaining its operation, and setting up API Keys. **The website is live and ready for preview and trial for serious buyers.** **Sale:** By auction (Serious and easygoing buyers will be well-treated and we won't fall short). Live demo:
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