CV:
Reception Supervisor and Housekeeping (4 years of experience)
Saudi Arabia
Professional Summary
A specialized hotelier with 4 years of experience in the serviced apartment sector, combining the efficiency of a receptionist with the precision of a Housekeeping Supervisor. Proficient in managing procurement, securing supplies, and directly supervising cleaning crews and workers. Experienced in using the (Nuzul) system and online booking platforms, with a high focus on providing the finest levels of service to guests and accurately handling all field requirements.
📝 Personal Information
* Nationality: Yemeni.
* Residency: Valid.
* Marital Status: Single.
* Employment Status: Available for work.
💼 Work Experience (4 years)
Receptionist and Operations Supervisor | (Rukn Al Bahia - Taj Al Hamra - Nouran Star)
* Receiving guests and completing check-in and check-out procedures with high professionalism.
* Full supervision of cleaning and daily monitoring of workers' performance to ensure unit quality.
* Managing procurement and securing the establishment's supplies to ensure uninterrupted workflow.
* Direct interaction with clients and guests, and accurately and quickly resolving issues to gain their satisfaction.
📊 Technical and Technological Skills
* Hotel Systems: Full mastery of the (Nuzul) system for room and account management.
* Online Bookings: Experience in dealing with all online booking platforms (Booking, Expedia.. etc.).
* Housekeeping Supervision: Experience in inspecting rooms and ensuring their readiness according to hotel standards.
* Inventory Management: Monitoring operational needs and accurately coordinating procurement requests.
Personal and Professional Attributes
* Accuracy, especially regarding the quality of cleaning and preparation of hotel units.
* Politeness and Good Dealing: High skill in building a good relationship with guests.
* Teamwork: Cooperating with the work team and the ability to effectively lead workers in the field.
* Commitment: Complete punctuality and concern for the interest and development of the establishment.
📞 Contact
* Private
* Location: Available for work in (Riyadh / Jeddah)