I have practical experience in operating and managing cafes and restaurants in Saudi Arabia and Egypt, with experience in leading work teams, improving operational performance, raising service quality, and achieving sales goals.
Experiences and Skills:
Branch and daily operations management
Drive-thru operation and management
Monitoring product and service quality
Inventory and order management and applying the FIFO system
Cost control and waste reduction
Employee training and development
Preparing operational and inventory reports
Improving customer experience and increasing sales
Solving operational problems and monitoring branch performance
Applying hygiene and food safety standards
Previous experience in:
Starbucks - Costa Coffee - Lavazza - Da Vinci Café - Coffee Alakaber - Nardin Restaurants - Mövenpick Hote