Hello everyone Professional Experience Summary An experienced team leader with over 8 years of experience in leadership, customer service, sales, training, negotiation, and performance improvement. Possesses a proven ability to build strong customer relationships, lead teams successfully, and consistently achieve goals. Seeks to leverage leadership and sales experience in the real estate sector. Professional Experience Freelance - Present Managing client projects, negotiation, communications, and project delivery. Team Leader - OUD (4 years) Led operations, monitored KPIs, trained team members, and improved productivity. Team Leader - Telecommunications (1 year) Supervised daily operations and team performance. Team Leader - Vodafone (3 years) Trained employees, resolved disputes, and achieved performance goals. Education Information Systems - Graduate (2020) Key Skills Leadership, Sales, Negotiation, Customer Service, CRM, Communication, Problem Solving, Team Management. Microsoft Office, Time Management Contact. 01147097446 aahmnmeedresha@gmail.com Maadi, Cairo, Egypt