Your Restaurant's Problems Client: I suffer from inconsistent taste; sometimes customers praise the product, and sometimes they complain. My Response: Are there approved operational recipes and specific measurements for each item? Client: No, we rely on the worker's experience. After studying the situation and conducting the necessary evaluation, it became clear that the problem was not in the product quality, but in the absence of clear standards for preparing the items. The result was an inconsistent experience from one visit to another, which affected customer satisfaction and repeat purchases. Sometimes a restaurant doesn't lose customers because of the product itself, but because of the inconsistent quality level. Mohamed El Shenawy Restaurant Operations and Development Consulting The first consultation is free for 30 minutes.