Personal Data Name: Ahmed Mohamed El-Tayeb Age: 29 years Nationality: Sudanese Mobile Number: ( Phone number appears when clicking the contact button ) Email: sudaniahmed65@gmail.com City: Riyadh – Kingdom of Saudi Arabia ⸻ Career Objective I seek a job opportunity where I can utilize my experience in operations, supervision, customer service, and team management, and contribute to achieving the organization's goals and improving performance and quality through my administrative and organizational skills, and my ability to work under pressure and bear responsibility. ⸻ Educational Qualification Bachelor of Tourism and Hotels ⸻ Skills * Proficiency in using computers. * Excellent communication and customer service skills. * Ability to supervise and manage work teams. * Managing and operating daily operations. * Monitoring performance and improving work quality. * Preparing and organizing operational reports. * Ability to solve problems and make decisions. * Teamwork and ability to work under pressure. ⸻ Work Experience Operations Supervisor – Logistics Sector * Supervising delegates and monitoring their daily performance. * Monitoring operational processes and ensuring efficient workflow. * Handling operational issues and coordinating between different departments. * Monitoring performance indicators and improving service quality. Markets and Sales Employee * Working on cashier and point-of-sale systems. * Customer service and handling their inquiries and complaints. * Organizing daily operations within the store. * Contributing to achieving sales goals and improving customer experience. Contracting Works Supervisor * Direct supervision of workers and monitoring the implementation of works. * Monitoring work quality and ensuring compliance with required specifications. * Monitoring work progress and coordinating between work teams. * Ensuring compliance with safety and quality standards at work sites. ⸻ Languages * Arabic: Excellent. * English: Good. ⸻ Additional Information * Experience in supervision, operations, and team management. * Ability to deal with customers professionally. * Experience in the logistics, retail, and contracting sectors. * Residence and work within the Kingdom of Saudi Arabia for several years.