Resume Ibrahim Ali Al-Qar'ani 📞 ( Phone number appears when clicking the contact button ) ✉ ia7502379@gmail.com ⸻ Career Objective Barista and Customer Service Employee. I have experience in preparing beverages, receiving customers, and providing an excellent hospitality experience. I am characterized by quick learning, working under pressure, and professional communication with various customers. I seek to join a professional team where I can contribute to improving service quality and achieving customer satisfaction. ⸻ Work Experience Barista * Preparing hot and cold beverages according to quality standards. * Operating the espresso machine and grinding coffee. * Receiving orders and serving customers. * Maintaining cleanliness of the work area and adhering to food safety standards. * Handling cash and point-of-sale systems. Customer Service Employee – Tourism and Travel * Customer service and responding to inquiries. * Managing reservations and organizing appointments. * Problem-solving and providing the best customer experience. * Working under pressure during peak seasons. Marketer Virgin – Hyundai * Communicating with customers and persuading them about products and services. * Achieving sales targets. * Building professional relationships with customers. * High skills in presentation and persuasion. Secretary * Organizing appointments and files. * Using computer programs. * Coordinating between departments. * Preparing reports and administrative follow-up. ⸻ Skills * Preparing coffee and beverages. * Customer service. * Effective communication. * Teamwork. * Working under pressure. * Quick learning. * Taking responsibility. * Using Point of Sale (POS) systems. * Time management. * Problem-solving. * Upselling. * Maintaining cleanliness and organization of the work environment. ⸻ Languages * Arabic: Native language. * English: Good level. ⸻ Strengths * Cheerful in dealing with customers. * Commitment and discipline in working hours. * Quick adaptation to new work environments. * Attention to detail and service quality. * Ability to represent the brand professionally.