Ad Type: Looking for a job Experience Level: Senior Contract Type: Full-time Qualification: Bachelor Peace, mercy, and blessings of God be upon you, I am looking for a job opportunity in the field of IT Support / Technical Support / Helpdesk. I am a graduate of a Bachelor's degree in Management Information Systems, and I have experience in technical support, in addition to experience in warehouse and point-of-sale systems. I seek to join a company where I can contribute to solving technical problems and providing professional support to users. My most prominent skills: - Diagnosing and troubleshooting computer, laptop, and printer issues. - Installing, configuring, and maintaining Windows 10/11 and Windows Server systems. - Managing Active Directory and creating users, groups, and permissions. - Configuring and managing DHCP, DNS, Group Policy, and File & Print Services. - Networking fundamentals (CCNA): IP Addressing, TCP/IP, Subnetting, VLAN, Switching, Routing. - Working with VMware and VirtualBox. - Providing remote technical support using Remote Desktop, AnyDesk, and TeamViewer. - Working with POS, ERP, and warehouse management systems. - Proficiency in Microsoft Office and report generation. - Speed in analyzing technical problems and finding solutions, with the ability to learn quickly and work under pressure. What I offer the employer: - Quick response to solve technical problems. - Professional interaction with users. - Maintaining a stable work environment and minimizing downtime. - Commitment, responsibility, and teamwork. I am ready to start immediately, and I would be pleased to send my CV and attend an interview at any time. Thank you.