During my experience managing an e-commerce store on the Salla platform, my role was not limited to just adding products, but I handled the customer journey from the beginning to post-purchase.
I was responsible for:
* Managing products and updating their data on the store.
* Following up on orders and communicating with customers via WhatsApp.
* Following up with the customer after purchase and requesting reviews.
* Preparing advertising designs for products using Canva and AI.
* Managing and publishing content daily on social media accounts.
* Contributing to reaching new customers and marketing the store.
This experience gave me practical knowledge in e-commerce, customer service, digital marketing, and content management. Most importantly, it taught me how to handle multiple aspects of work and take responsibility for tasks from beginning to end.
I am currently looking for a job opportunity where I can develop my expertise and offer my skills, whether in e-commerce store management, customer service, digital marketing, social media account management, or a related field.
If you know of an organization looking for someone with these skills, I would be very happy if you could direct me to them or share this post.
Thank you to everyone who helps me reach the right opportunity.