In the name of God, the Most Gracious, the Most Merciful. The headset has a malfunction from system updates (it does not work). Both controllers are working. Without charger or cable. The headset comes with a comfortable, adjustable quick-release head strap, which costs 150 new on its own. I disclaim responsibility, I have not taken it to a repairman and I do not know if it is repairable or not. The controllers are working, nothing is wrong with them. For sale to the highest bidder.