Age: 21 years old
Nationality: Yemeni
Place of Residence: Riyadh, Saudi Arabia
Career Objective
I am looking for a job opportunity in the field of managing and selling mobile and telecommunications stores, digital marketing, and device maintenance and programming. I aim to utilize my 3 years of practical experience in the mobile and telecommunications field, in addition to my experience in store management, digital marketing, and website creation.
Work Experience
3 years of experience in the mobile and telecommunications field
Sales and Customer Service
* Buying, selling, and tracking prices of mobile devices, and knowledge of retail and wholesale prices.
* Direct interaction with customers, understanding their needs, and recommending the appropriate device.
* Possessing high skills in persuading customers and completing sales transactions.
* Good knowledge of device types, specifications, and market prices.
* Knowledge of wholesale and retail prices and everything related to the telecommunications and mobile market.
Maintenance and Programming
* Transferring information and data between devices.
* Formatting devices, resetting them, and preparing them for use.
* Diagnosing some mobile device malfunctions and identifying the problem preliminarily.
* Disassembling and assembling screens for Android and iPhone devices.
* Replacing and installing batteries.
* Replacing and installing charging ports.
* Disassembling, assembling, and changing device backs and covers.
Management Experience
Experience in managing telecommunications and mobile stores
* Managing and organizing work within the telecommunications store.
* Monitoring sales and the movement of devices and goods.
* Tracking device prices, wholesale prices, and market prices.
* Dealing with customers, following up on their needs, and solving problems.
* Organizing and monitoring buying and selling operations.
* Taking responsibility for work and maintaining the organization of the store and workflow.
* Contributing to achieving sales goals and increasing customer satisfaction.
Digital Marketing and Website Creation
* Experience in digital marketing and promoting products and services online.
* Creating and designing websites and preparing them to suit the needs of the business.
* Assisting in improving the digital presence of stores and projects.
* Using the internet and digital platforms for marketing and reaching customers.
* Understanding the basics of presenting products and services in a way that attracts customers.
Skills
* Excellent sales and customer service skills.
* High skill in customer persuasion and negotiation.
* Experience in managing telecommunications and mobile stores.
* Strong knowledge of the mobile market and device prices.
* Experience in mobile parts maintenance and installation.
* Skill in diagnosing simple malfunctions.
* Good knowledge of device preparation, data transfer, and formatting.
* Experience in digital marketing.
* Experience in creating and designing websites.
* Ability to take responsibility and manage work.
* Quick learner and ability to handle different technologies and devices.
* Ability to work under pressure.
* Commitment, discipline, and good customer interaction.
Additional Information
* Available for work in Riyadh city.
* 3 years of practical experience in the mobile and telecommunications field.
* Experience in sales, maintenance, programming, and managing telecommunications stores.
* Experience in digital marketing and website creation.
* Interested in developing my skills and experience in management, sales, and marketing.