Experience Level: Internship
Contract Type: Full-time
Qualification: Bachelor
Customer Service Representative | Secretarial and Office Management | Sales | Accounts and Purchasing
Jeddah, Saudi Arabia | Mobile: ( Phone number appears when clicking the contact button ) | Email: himamet11@gmail.com
Professional Summary
A professional with extensive and diverse experience of over 10 years in customer service, executive secretarial, business administration, accounting, and purchasing. I possess strong organizational skills, the ability to manage correspondence and administrative archives, and professional appointment scheduling, along with effective communication and the capacity to work under pressure with high efficiency to achieve organizational goals.
Core Skills
Secretarial and Office Management: Scheduling appointments, managing correspondence, preparing reports, archiving, and organizing files.
Customer Service and Communication: Receiving clients, professional handling of inquiries, and efficient problem-solving.
Accounts and Purchasing: Following up on accounts, managing the purchasing cycle, and accurately preparing invoices.
Technical Skills: Proficiency in using computers, Office software, and administrative systems.
Personal Skills: Teamwork, quick learning, organization, and meticulous task follow-up.
Work Experience
Al Qala Al Raqiya Restaurant – Jeddah | Secretary, Purchasing, Accounts, and Sales Manager | 6 years
Managing executive secretarial tasks and organizing the facility's appointment schedule and administrative correspondence.
Direct interaction with clients and orders, understanding their needs, and accurately following up on their requests.
Executing and following up on purchasing tasks, recording accounts, and preparing daily sales reports.
Administrative coordination between different departments to ensure smooth workflow and adherence to deadlines.
Al Qala Al Raqiya Hotel – Jeddah | Executive Secretary, Accounts, Sales, and Marketing | 4 years
Providing secretarial services to support management and facilitate communication between different departments and guests.
Interacting with hotel guests and following up on their inquiries and special requests to ensure the highest level of service.
Participating in organizing administrative files, preparing accounts, and supporting marketing and purchasing activities.
Continuous coordination with the team to improve the quality of procedures and services provided.
Computer Maintenance – Egypt | Maintenance Technician and Administrative Support for Clients | 5 years
Diagnosing computer faults and following up on technical maintenance and repair work.
Receiving clients, explaining problems and technical solutions clearly and simply, and managing support tickets.
Educational Qualification
Bachelor's degree in Information Systems – Mansoura University
Personal Information
Nationality: Egyptian
Date of Birth: 07/25/1992
Marital Status: Married
Place of Residence: Jeddah, Saudi Arabia