كل الحراج/برمجة وتصاميم

Social Media Account Management and Customer Service

* Respond to customer messages and inquiries. * Respond to comments. * Follow up on customer requests and inquiries. * Respond to emails. * Receive and follow up on calls. * Escalate inquiries to the relevant department when needed. * Organize conversations and follow up with customers. * Write professional responses appropriate to the brand identity. * Follow up on bookings or orders, if the business requires it. * Prepare a simple schedule for posts and content. * Monitor the account and organize messages and notifications. Contact via WhatsApp: ( Phone number appears when clicking the contact button )