Seeking a customer service or sales position, whether remote, in-person, or temporary. I am available for work as a customer service and sales employee. Age: 27 years old : Yemeni - Born in Saudi Arabia Target Title: Customer Service and Sales Employee Career Objective: To obtain a position in customer service and sales, where I can utilize my skills in communication, listening, complaint resolution, order follow-up, negotiation, and persuasion to achieve customer satisfaction and sales goals. Professional Summary: Customer service and sales professional with practical experience in direct customer interaction, responding to inquiries, handling objections, and following up on orders to completion. I possess strong communication, negotiation, and persuasion skills, with the ability to build professional relationships and work under pressure. I am familiar with data entry, Microsoft Word and PowerPoint, and AI tools. Skills: · Customer Service: Listening, communication, responding to inquiries, resolving complaints, order follow-up, customer satisfaction. · Sales: Negotiation, persuasion, closing sales, identifying needs, lead follow-up. · Administrative: Data entry, file organization, reporting, time management. · Computer: Word, PowerPoint, Artificial Intelligence. · Personal: Commitment, accuracy, working under pressure, teamwork, initiative. Work Experience: Sales and Customer Service Representative (2021 - 2024): · Selling and marketing POS devices and accounting systems. · Communicating with customers, understanding their needs, and providing solutions. · Responding to inquiries, resolving objections, and following up on sales to completion. · Following up with potential customers and building ongoing relationships. · Monitoring competitors and pricing. Salesperson and Vendor (2019 - 2021): · Direct interaction with various customers. · Presenting products and responding to inquiries. · Working under pressure and during peak hours. · Organizing events and seasons. Digital Marketing and Customer Service Officer (2019 - 2020): · Responding to customer inquiries and following up on orders. · Resolving issues and inquiries. · Writing advertisements and product descriptions. Administrative Experience: · Administrative Assistant and Secretary: Organizing files, data entry, reports. · Data Entry Clerk: Accurate data entry and updates, reviewing records. · Content Writer: Writing marketing content using AI. Education and Courses: · High School Diploma. · Distance University Study - First Year. · Digital Marketing Certificate from Google. · Accounting and Financial Management Certificate from Edraak. · Microsoft Office Skills Certificate from Edraak. Hobbies: Communicating and assisting customers, reading, sports, organizing events.