Technical support and networking specialist with 3 years of experience, offering professional services for companies and individuals including: 1- Computer Maintenance: Maintenance and repair of computers and laptops, installation of operating systems (Windows 10/11), drivers, and work software. 2- Networks and Routers: Setting up and connecting networks (LAN / VLAN) and programming MikroTik routers via WinBox. 3- Systems Management: Managing Active Directory, user accounts, and security policies (GPO). 4- Quick Support: Efficiently resolving all hardware and software issues to ensure business continuity.