Operations and Finance Manager Two and a half years of experience in operating hotels and serviced apartments. - Supervising and operating hotels (reception - room service - reviewing accommodation and reservation systems - ...) - Preparing and submitting financial statements and VAT returns. - Supplier dues and expense control. - Monitoring occupancy rates and coordinating with the sales department to achieve maximum possible revenue. - Uploading operational data and municipality permits to the Ministry of Tourism platform. - Coordinating with tourism campaigns and groups and facilitating accommodation processes in coordination with the room service department. - Following up on periodic maintenance operations and monitoring room readiness and technical issues. - Monitoring and controlling platform bookings such as Booking and Agoda. - Creating a work regulation for the reception department (attached). - Successfully navigating the Ramadan and Hajj seasons of 1447 AH without any violations, whether internal (guest complaints) or external (violations by the Ministry of Tourism - Hajj and Umrah - Civil Defense - Municipality). - Following up on official government licenses (tourism license - classification - Civil Defense...) - For the hotel and operating contracts (waste - pests - camera and elevator maintenance...) and following up on renewal dates. - Receiving new hotels for operation and preparing reports on the hotel and room condition. - A good network of relationships with parties related to hotel maintenance and operation to enhance the hotel's technical readiness.