Job Objective:
Full supervision of the daily operational processes of the restaurant, ensuring the quality of services and products provided to customers, achieving operational efficiency, and adhering to the regulations and requirements in force in the Kingdom of Saudi Arabia.
Tasks and Responsibilities:
1. Managing and following up on the daily operations of the restaurant.
2. Supervising employees, assigning tasks, and monitoring attendance and departure.
3. Monitoring the quality of food and beverages and the level of customer service.
4. Following up on inventory and purchases, and reducing waste and costs.
5. Ensuring compliance with municipal, health, and safety requirements.
6. Monitoring general cleanliness, food safety, and product validity.
7. Handling customer complaints and following up on feedback.
8. Preparing daily reports on sales and expenses and submitting them to management.
9. Monitoring employee performance, training, and improving productivity.
10. Implementing management plans to achieve sales and profitability goals.
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