Peace, mercy, and blessings of God be upon you. This is a Samsung washing machine, model WA16B6251BY. Digital Inverter motor, top load. The washing machine is working and everything is fine. The problem, God willing, is that the washing machine's shock absorbers are broken, which prevents the motor from spinning. The washing machine is automatic and works fine, but the problem is with the shock absorbers. For contact, the number is below.